Challenge
Cartiga set out to launch a first-of-its-kind financial product for the legal industry: working capital loans for lawyers secured against legal cases. The design included bespoke repayment schedules and a balloon principal repayment without rigid date, making the product highly unconventional. To bring it to life, the delivery platform needed to support a degree of flexibility and automation well beyond standard lending workflows.
The customer journey and lending flow were highly bespoke, with each facility requiring assessment across multiple participants and cases. This made it impossible to reuse standard loan templates. To get things moving, Cartiga relied on extensive manual data transfers from multiple external sources into Salesforce — an approach that caused delays and carried a high risk of errors.
On top of this, Salesforce, which was the main platform in place initially, could not support the required end-to-end automation within the time and cost constraints. Without a better solution, scaling this new product line would have been inefficient and unsustainable
Approach
Cartiga’s team set the foundation by outlining requirements in a clear and detailed format, making it possible to move quickly without losing precision. Building on this, the TIMVERO team applied agile best practices to take the solution from MVP to production-ready in record time. Close collaboration between both teams enabled bi-weekly deliveries, rapid acceptance, and immediate incorporation of end-borrower feedback.
The results spoke for themselves: origination MVP was launched in just three months, followed by servicing in one month, and monitoring in another month.
Outcome
In just three months, timveroOS delivered a fully bespoke enterprise origination solution that covered 100% of Cartiga’s requirements and transformed their lending operations and in additional six months completed the servicing and monitoring processes. The platform was not only 10x faster than a comparable Salesforce setup but also achieved this at just 10–12% of the Salesforce budget. What began as an MVP evolved into a production-ready system capable of supporting multiple products, processes, and highly specialised workflows.
The solution now powers Cartiga’s unique product from end to end:
1. Full coverage of bespoke lending flows – parallel work with borrowers, managers, paralegals, and multiple legal cases.
2. Dynamic and flexible repayment schedules – configurable payments as percentages or flat amounts, daily calculations, mandatory and voluntary repayment types, and balloon principal repayment options.
3. Advanced legal case tracking – real-time monitoring of case statuses with intelligent update scheduling, ensuring funds are received promptly after cases are won.
4. Comprehensive servicing capabilities – including topping up, restructuring, debt consolidation, and more.
5. Multi-dimensional Entity Relationship architecture – maintaining seamless data integrity across borrowers, cases, collaterals, and payment schedules, enabling real-time decision-making.
6. Adaptability for product diversification – support for various credit products with unique algorithms, repayment structures, and debt settlement processes.
7. Automated credit calculator – determining optimal loan amounts based on borrower profiles and third-party debt obligations.
8. Effortless data handling – Excel import with automated validation, eliminating manual entry and reducing error risk.
The result is not just a loan system, but a sophisticated and tailored to the legal industry’s unique needs financial ecosystem designed for flexibility, scale and precision.
