"What impressed me most was their ability to work at our pace, absorbing requirements on the fly, proposing solutions proactively, and adapting as our needs evolved. Today, we’re running proactive credit campaigns and sophisticated servicing operations on a single platform. timveroOS delivered a competitive advantage under impossible deadlines.”
Challenge
Finom was launching a bold new product in SMB loans — a proactive credit line with a dynamic limit. From a platform perspective, delivering this vision required composable architecture, complex servicing, advanced regulatory reporting, multi-country operations and real-time transaction processing under tight deadlines.
The initial plan was to let a partner system manage the full servicing workflow with timveroOS only tracking loan balances and stepping in at the hard collection stage. However, during implementation came the plot twist: the partner could not deliver within the project’s tight timelines, so timveroOS became the master system, handling the full cycle — adding disbursement, balance updates, limit adjustments, and even automatic suspension or resumption of interest accrual on overdue debt.
Regulatory reporting is always a big part of any banking set up, and Finom required NL GAAP financial reporting across the full lending lifecycle. Unlike IFRS, this was new territory, demanding fast learning and precise execution. To enable future scaling into multiple EU markets, the platform also had to support different regulatory frameworks within a single instance. Finally, a scalable event-driven architecture was needed to process transactions in real time with guaranteed message delivery and strong error handling. This required deep analysis, careful development, and rigorous testing at every stage.
The deadlines were steep: four months for origination, and just one month to integrate the servicing partner into all balance-sheet operations.
Approach
The deadlines were steep: four months for origination, and just one month to integrate the servicing partner into all balance-sheet operations.
Finom’s team worked in an Agile mode, defining requirements at pace and adjusting them on the fly. The TIMVERO team partnered closely in this process, proposing solutions, responding quickly to feedback, and adapting implementation as business needs evolved.
By the end of the origination phase, the approach shifted, with servicing brought fully in-house and managed on Finom’s own balance sheet.
Outcome
Despite steep deadlines, Finom and timveroOS launched a banking-grade origination flow in just four months and full servicing in three. All unique product features — from proactive credit campaigns and instant limit approvals to NL GAAP-compliant reporting — are now live on a single platform instance that supports multiple jurisdictions. Borrowers enjoy a simple experience, while Finom’s team benefits from a scalable architecture built for future growth.
Key features we are proud of:
1. Event-driven architecture – Implemented asynchronous system-to-system integration with decoupled components, message queues, retries, error handling, and event sourcing patterns.
2. Pre-approved credit campaigns – Built an automated lifecycle for campaign management (create, launch, stop, restart), including background recalculations when customer data changes and automatic system notifications.
3. Flexible data ingestion – Designed raw customer data processing that adapts to changing message formats and new parameters without code changes.
4. Advanced payment processing – Developed logic to handle current and overdue payments in line with regulatory rules, processing overdue first, then current, before transitioning to a new operational day.
5. Automated limit reassessment – Enabled background recalculation of credit limits with document generation and conditional behaviours based on comparison with previous limits.
6. Overdue interest control – Added functionality to pause and resume interest accrual automatically or manually, including retroactive adjustments with redistribution of overpaid interest.
7. Dynamic document generation – External systems can trigger document creation at any process stage, with flexibility limited only by available data at that point.
8. Multi-country capability – Configured the platform to support credit processes and documentation requirements across multiple jurisdictions within a single instance.
